Regulatory Knowledge Assistant for a Regional Bank
The problem: A mid-sized bank had 14 years of compliance documentation across 6 regulatory frameworks. Analysts spent 40% of their time manually searching for policy precedents and regulatory guidance. Accuracy errors during this process created audit risk.
What we built: A role-scoped RAG system that ingested 380,000 documents across PDF, Word, and proprietary formats. The retrieval layer enforces department-level access controls. Source citations appear with every answer, linked to the originating clause.
The outcome: Policy lookup time reduced from an average of 23 minutes to under 90 seconds. Audit risk flagged by compliance teams dropped by 67% in the first quarter post-deployment.